Marketing & discounts

Discount codes, campaigns, and the tracking tools that tell you which advertising is working.

Where to find it

Sidebar → Marketing.

Two items in this menu — Automations and Attribution — are marked Coming Soon and do nothing yet. There is no setup to do and nothing behind them.

Discounts

Sidebar → Marketing → Discounts. This is where most of your marketing work happens.

Create discount offers three kinds:

The list shows the offer name, status, type, discount, value and coupon code. Filter by status (Active / Inactive) and type, or search by name.

The ⋯ menu has Edit, Activate / Deactivate and Delete. Ticking several rows gives you a Delete selected button.

Deactivate rather than delete a seasonal offer. Next Eid you can switch the same coupon back on instead of rebuilding it.

Free delivery takes priority over everything else. When a free delivery offer applies, the delivery charge is ৳0 and no other delivery rule is considered — see Delivery.

Plan note: every plan includes a maximum number of promotions. At the limit, creating one opens an upgrade message. See your plan.

Campaigns

Sidebar → Marketing → Campaigns is an introduction page, not the campaign list. Its Learn more and Browse marketing apps buttons do nothing — ignore them.

Create campaign is the button that works. It asks for:

• Campaign name
• Discount type — Percentage (%) or Fixed amount
• Discount value
• Start date and End date
• Banner — an image for the campaign
• Target products — which products it applies to, by search or by SKU list

Saving takes you to the campaign list. To find that list again later, go to Marketing → Overview and press “View all” on the Recent campaigns card — there is no sidebar link to it.

Campaign status is worked out from the dates: Scheduled before the start, Active during, Ended after. You do not switch them on and off yourself.

The marketing overview

Sidebar → Marketing → Overview shows total sales, total orders, average order value, sales and orders this month with a growth percentage, total customers and completed orders — plus your recent campaigns.

It is the fastest way to see whether this month is beating last month.

Advertising and tracking apps

Each of these is a separate app that adds its own menu entry once installed:

If one is missing from your sidebar, it is not installed — see Apps & integrations.

Install the tracking for a platform before you spend money advertising on it. Without the pixel in place first, that spending cannot be measured afterwards — the data simply is not collected.

Microsoft Clarity is free and worth installing on day one. Watching real customers fail to find your checkout button teaches you more than any report.

Common problems

“My coupon does not work at checkout.” Check it is Active, that today is inside its date range, and that the order meets the minimum. Also check the usage limit — a coupon that has been used its maximum number of times stops working.

“Free delivery is applying when it should not.” Free delivery offers override all other delivery rules. Check the offer’s conditions.

“I cannot find my campaigns.” Marketing → Overview → View all.

“I hit my promotion limit.” Every plan caps promotions. See Billing.